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Call Toll-free: 1-866-587-1008 (free accounts) 1-888-228-5348 (premium accounts)

Frequently Asked Questions

About Cash Back Rebates

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How long does it take for a rebate to be posted to my account after I have placed an order at a RebateGiant store?

The time after which your rebate is posted to your account depends on the participating merchant's rebate policy. Most cash back rebates are credited within 3 - 5 business days from the date of the purchase or the ship date. These will show in your account as "Pending".

Most rebates are then accredited to your account within 30 days from the date of purchase but are also subject to confirmation by the merchant. These show in your account as "Available".

Some merchants require up to an additional 30 days before they confirm your rebate. This is for the protection of both the merchant and the customer, in order to deal with potential returns or refunds of purchased items.

In extreme cases, some merchants may require up to 60 days before confirming rebates because the items purchased are services provided by a 3rd-party service provider (for example travel agents, etc.).

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